​‌‍‍‌‍‍‍‌‌‌‌‍‍‌‌‍‍‌​‍‌‍‍‍‌‌​​‍‌​‌‌‍​‍​‍‌‌‍‍‌‌‌‌​‍‌‌‍‌​​‌‌‌‍‍‌‍​‍‌​‌​‍‍‌‍‌‌‌‌​‍‌‌‍‌​​‍‌‌‌‌‍​‍​‍‌‌‍‍‌‌‌‌​‍‌‌‍‌​​‌‌‌‌‍‍‌‍​‍‌​‌​‍‍‌‍‌‌‌‌​‍‌‌‍‌​​‌‌‍‍‌‍​‍‌​‌​‍‍‌‍‌‌‌‌​‍‌‌‍‌​​‍‌‌‌‌‍​‍​‍‌‌‍‍‌‌‌‌​‍‌‌‍‌​​‌‌‍‍‌‍​‍‌​‌​‍‍‌‍‌‌‌‌​‍‌‌‍‌Health & well-being

With the European Health Insurance Card (EHIC), you have the assurance of receiving essential medical care in case of illness during your stay in Europe. This card is valid across the member states of the European Union (EU), as well as in Iceland, Liechtenstein, Norway, Switzerland, and the United Kingdom. Although you are not obligated to purchase any aditional medical insurance, we recommend doing so.

Once you have obtained Czech medical insurance, you will receive a unique insurance number that can be used to access medical services throughout the country. You will need to know and have this number with you at all times in case you need to visit a doctor. This number entitles you to the same level of healthcare coverage as Czech citizens, including free Covid-19 testing.

To ensure that your EHIC is effective in the Czech Republic, it's necessary to complete a simple registration process after your arrival. The registration can be conveniently done at the VZP (Všeobecná zdravotní pojišťovna) headquarters located at Jeremenkova 1142, Olomouc, during their regular office hours. Remember to bring along your EHIC and a valid ID document. The friendly staff at the information desk will assist you in completing the registration. Once this straightforward process is done, you'll be fully prepared to access the healthcare services available to you during your stay in the Czech Republic. Your health and well-being are our priority, and we want to ensure that you have a worry-free experience while exploring all that this beautiful country has to offer.

Due to a change in the law, all foreigners who stay in the Czech Republic for more than 90 days are required to purchase medical insurance. In September 2023, the insurance policy was changed. Now you can obtain your insurance with whichever insurance company, but you should keep in mind that the insurance benefit limit for one insurance event is increased from 60 000 to 400 000 euros. It is still possible to use the Foreigners´ Comprehensive Medical Insurance PLUS from the Czech insurance company VZP Insurance.

All insurance contracts, which were taken out before September 20, 2023, are still valid, there is no need to change anything. The insurance benefit limit will be automatically increased to 400 000 euros.

However, students who stay in the Czech Republic for less than 90 days are also obligated to purchase medical travel insurance of some degree. You may be asked to submit an insurance contract and confirmation of payment before the visa sticker/stamp is added to your passport. For further information, please refer to the relevant sources.

It is possible that some students may be exempt from the obligation to present evidence of travel medical insurance due to additional arrangements between countries and international programs. Nonetheless, we highly recommend obtaining VZP insurance irrespective of this exemption. The details regarding this exception are located on the MOI website.

For our international students we suggest visiting the Olomouc Military Hospital. Palacký University has made an agreement with doctor MUDr. Darina Kaiprová to provide health services for international students and UP employees.

Conditions:

• If your medical problem can´t wait, come during office hours and take a seat in the waiting room. 
  • EU students take ID card and confirmation on insurance registration by VZP 
  • Non-EU students need confirmation on the comprehensive health insurance they bought from a Czech insurance company PVZP a.s. More information in section Insurance.
• In other cases please write an email at kaiprovad@vnol.cz.
  • Specify: your name, surname, country of citizenship, phone number, Olomouc adress, gender, date of birth and your medical problem or needs. 
  • Importantly, write the number of the insured person from the registration document issued by the VZP (Czech health insurance provider). The doctor will get back to you within 24 hours, usually in the afternoon. Very often this is how most problems can be solved.

Please do not call the office as the doctor is currently attending to patients and may not be able to answer your call. If you receive an automated reply stating that Dr. Kaiprova is unavailable, please contact the substitute doctor, Dr. J. Křivohlávková, at the email address jana.krivohlavkova@email.cz. Please note that this medical service does not provide further gynecological, ophthalmological, or dental services.

The Envelopa campus offers medical attention of a youth doctor for the Palacky University students by Moje Ambulance, a. s. However, it works under a different contract than the Military Hospital and the conditions for medical care slightly differ.

Conditions:

• EU student need valid EU insurance card and a valid insurance number for the Czech Republic from a Czech insurance company
  • Your number may be generated at VZP or at ZP Ministerstva Vnitra (Ministry of the Interior Public Health Insurance Fund)
• A contractual insurance and examinations of students outside of the EU is paid in cash.
• Providing irregular care.
• Since we do not register our patients (outpatient care), they stay registered in their place of residence while they may be treated (i.a. in the summer holiday) by their general practitioner.
• Both the curative (e.g. examination in case of acute diseases, health problems and check-ups) and the preventive care (vaccinations – flu, meningitis, HPV, encephalitis, hepatitis A, etc.) is the content of our work. Please, book the vaccination dates beforehand (we do not perform hepatitis B vaccination – please, contact the vaccination centre at Poliklinika Olomouc).
• We provide the care of students of up to 25 years of age.

We provide students the food-processing ability licence only. We do not provide any other licences/certificates (for a part-time or full-time jobs, for the university application, driving licences, etc.). Those certificates are available at students’ registered general practitioners

Conditions:

• We treat acute patients after a phone appointment: from 7:30 AM to 8:30 AM.
• In case of the doctor’s absence: KÚČOCH (dentistry clinic) 
  • FN Olomouc, I. P. Pavlova 185/6 (University hospital) , tel.: +420 585 851 111 (open 24 hours a day)

Conditions:

• Providing care for women of all age groups with the full spectrum of diagnoses.

In case of emergency please go to Olomouc University Hospital, Emergency ward located in the Surgery Clinic (blue building) - so called "urgentní příjem/pohotovost"

Please note that every patient must pay 90 CZK fee there. It is important to take the health insurance with you! * Foreign students who cannot speak Czech are recommended to come with a Czech buddy/fellow student who can help in communication with the medical staff.

To get to the Olomouc University Hospital you can use the public transport - tram no. 1, 4, or 6 direction Nová Ulice, get off at the stop Fakultní nemocnice or better take a taxi (800 15 05 05/ 800 22 30 30) to „urgent“.

Ambulance should be called only in life emergency cases!

Conditions:

• Providing curative and relaxing massages, diagnostics of your health state, and phytotherapy.

There are a number of pharmacies in the centre of Olomouc. While basic medicine, vitamins or tea are available over the counter, for more specialised medicine you will always need to have a prescription. If you need special medication, either bring enough for the entire duration of your stay or note down the chemical composition of the drug as the commercial names of medicine vary depending on the country. A good idea is to bring along an empty container when you go see the Czech doctor. It will help them to find a substitute.

The center offers an array of individualized support services, accommodations, and resources to enable students with special needs to thrive academically. This may encompass tailored academic support, note-taking assistance, testing accommodations, and access to assistive technologies. Additionally, the center provides counseling and guidance services to help students with disabilities navigate university life and cultivate independent living skills.

The overarching objective of the Support Center for Students with Special Needs at Palacký University Olomouc is to promote accessibility, diversity, and inclusivity within the university community. Through its unwavering commitment to these values, the center facilitates the academic, personal, and professional development of all students, regardless of their unique abilities or needs. The center is located in the Faculty of Education main building.