How can we help?
Any UP student or employee who finds themself in need can contact the UP Volunteering Centre. There are always volunteers from the Centre at our contacts, every working day. Call or send an e-mail, we will listen to you and try to help. We can advise you about housing opportunities and help for your family members, we can arrange legal advice and psychological help, we supply information about the forms of aid which our university can offer; together, we will search for solutions to your specific problems. We can also refer you to other institutions and places which offer additional aid.
Psychological and other help can be sought here not only by Ukrainian students and employees of UP but by all UP students and employees who are seeking help and support in conjunction with the war.
For updates on study visas, temporary protection extensions or residence visas, visit the Welcome Office website.
Interest-free loan for employees
UP employees who find themselves in a difficult situation can apply for an interest-free repayable loan to bridge their difficult financial situation up to CZK 20,000 by means of a written application. More information can be found in this internal standard (article 3, point 7; in Czech).
Contribution from the fund-raising campaign
Applications for contributions from this source are currently suspended due to the depletion of funds in the fundraising account.
For students and staff who have Ukrainian citizenship, another way of assistance is available. This is a contribution from a public fund-raising campaign, to which students, employees, alumni and other supporters of UP contribute. You can apply for a contribution using the Žádost o finanční podporu z veřejné sbírky form, which you can find after logging in to the Electronic forms system in UP Portal. Then send it to email@example.com. Funding will be granted according to the current amount of funds in the fundraising account and the date of receipt of your request, but in any case we will try to help you. The only condition for submitting an application is Ukrainian citizenship.
The information page of the Ministry of the Interior of the Czech Republic summarises answers to the most frequent questions concerning residence permits, health insurance or the possibility of family members from Ukraine coming to the Czech Republic.
+420 974 801 802
Jevhen Perebyjnis (Interim and Ambassador Plenipotentiary of Ukraine in the Czech Republic)
Address: Charlese de Gaulla 29, 160 00 Prague 6, Czech Republic
Office of the Ambassador: +420 227 020 200
Consular questions: +420 227 020 212 (8 am — 12 noon)
Emergency hotline: +420 602 224 938 (call only for exceptional and urgent cases, including the death of a Ukrainian citizen, accidents, injuries, dangerous situations, etc.)
+420 731 432 431
Monday 9–12, 2–5 pm
Wednesday 9–12, 2-5 pm
Friday 9–12, 2-5 pm