Contacts and information for our students and employees

+420 736 676 006
daily from 8 am to 8 pm
NB: This hotline is only for UP students and employees.

How can we help?

Any UP student or employee who finds themself in need can contact the UP Volunteering Centre. There are always volunteers from the Centre at our contacts, every working day. Call or send an e-mail, we will listen to you and try to help. We can advise you about housing opportunities and help for your family members, we can arrange legal advice and psychological help, we supply information about the forms of aid which our university can offer; together, we will search for solutions to your specific problems. We can also refer you to other institutions and places which offer additional aid.

Psychological and other help can be sought here not only by Ukrainian students and employees of UP but by all UP students and employees who are seeking help and support in conjunction with the war.

Special student scholarship

Palacký University Olomouc is providing a special social scholarship to students who have found themselves in difficult life situations due to the crisis in Ukraine. We are aware that combining school, work, and volunteering can be difficult during everyday conditions, let alone the situation we are facing now. Do not hesitate to apply for this grant; we have monies ready for all who are deserving.

Scholarship applications are to be submitted to the Student Office of individual faculties. The scholarship is a grant of CZK 10 000. The scholarship can be applied for repeatedly. (Application form for the special social scholarship – in Czech)

Regional Assistance Centre for Ukraine (KACPU)

+420 771 235 570

+420 771 235 571

Ministry of the Interior of the Czech Republic

The information page of the Ministry of the Interior of the Czech Republic summarises answers to the most frequent questions concerning residence permits, health insurance or the possibility of family members from Ukraine coming to the Czech Republic.

+420 974 801 802

UA Embassy in the Czech Republic

Jevhen Perebyjnis (Interim and Ambassador Plenipotentiary of Ukraine in the Czech Republic)

Address: Charlese de Gaulla 29, 160 00 Prague 6, Czech Republic


Office of the Ambassador: +420 227 020 200

Consular questions: +420 227 020 212 (8 am — 12 noon)

Emergency hotline: +420 602 224 938 (call only for exceptional and urgent cases, including the death of a Ukrainian citizen, accidents, injuries, dangerous situations, etc.)

Caritas Czech Republic – assistance in Czech and Ukrainian

+420 731 432 431

Monday 9–12, 2–5 pm
Wednesday 9–12, 2-5 pm
Friday 9–12, 2-5 pm

CPIC Olomouc (Center for Support of Integration of Foreigners –Olomouc Region)

CPIC Olomouc
Hálkova 171/2
779 00 Olomouc

+420 585 204 686

Monday 12 noon—6 pm
Tuesday – closed to the public
Wednesday 12 noon—6 pm
Thursday 8 am—12 noon
Friday 8 am–12 noon

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