Contacts and information for our students and employees

+420 736 676 006
daily from 8 am to 8 pm
NB: This hotline is only for UP students and employees.

How can we help?

Any UP student or employee who finds themself in need can contact the UP Volunteering Centre. There are always volunteers from the Centre at our contacts, every working day. Call or send an e-mail, we will listen to you and try to help. We can advise you about housing opportunities and help for your family members, we can arrange legal advice and psychological help, we supply information about the forms of aid which our university can offer; together, we will search for solutions to your specific problems. We can also refer you to other institutions and places which offer additional aid.

Psychological and other help can be sought here not only by Ukrainian students and employees of UP but by all UP students and employees who are seeking help and support in conjunction with the war.

Visas, extension of temporary protection

For updates on study visas, temporary protection extensions or residence visas, visit the Welcome Office website.

Scholarships to support the study of Ukrainian students in 2024

The Ministry of Education, Youth and Sports is offering financial support for Ukrainian students in 2024 as well. The support is intended for students with Ukrainian citizenship regardless of the type of study programme and form of study. Both students on diploma mobility and students on short-term study stays can apply for scholarships. For information on the possibilities and conditions of scholarships, please contact the study department of your faculty.
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Interest-free loan for employees

UP employees who find themselves in a difficult situation can apply for an interest-free repayable loan to bridge their difficult financial situation up to CZK 20,000 by means of a written application. More information can be found in this internal standard (article 3, point 7; in Czech).

Contribution from the fund-raising campaign

Applications for contributions from this source are currently suspended due to the depletion of funds in the fundraising account.

For students and staff who have Ukrainian citizenship, another way of assistance is available. This is a contribution from a public fund-raising campaign, to which students, employees, alumni and other supporters of UP contribute. You can apply for a contribution using the Žádost o finanční podporu z veřejné sbírky form, which you can find after logging in to the Electronic forms system in UP Portal. Then send it to Funding will be granted according to the current amount of funds in the fundraising account and the date of receipt of your request, but in any case we will try to help you. The only condition for submitting an application is Ukrainian citizenship.

Regional Assistance Centre for Ukraine (KACPU)

+420 771 235 570

+420 771 235 571

Ministry of the Interior of the Czech Republic

The information page of the Ministry of the Interior of the Czech Republic summarises answers to the most frequent questions concerning residence permits, health insurance or the possibility of family members from Ukraine coming to the Czech Republic.

+420 974 801 802

UA Embassy in the Czech Republic

Jevhen Perebyjnis (Interim and Ambassador Plenipotentiary of Ukraine in the Czech Republic)

Address: Charlese de Gaulla 29, 160 00 Prague 6, Czech Republic


Office of the Ambassador: +420 227 020 200

Consular questions: +420 227 020 212 (8 am — 12 noon)

Emergency hotline: +420 602 224 938 (call only for exceptional and urgent cases, including the death of a Ukrainian citizen, accidents, injuries, dangerous situations, etc.)

Caritas Czech Republic – assistance in Czech and Ukrainian

+420 731 432 431

Monday 9–12, 2–5 pm
Wednesday 9–12, 2-5 pm
Friday 9–12, 2-5 pm

CPIC Olomouc (Center for Support of Integration of Foreigners –Olomouc Region)

CPIC Olomouc
Hálkova 171/2
779 00 Olomouc

+420 585 204 686

Monday 12 noon—6 pm
Tuesday – closed to the public
Wednesday 12 noon—6 pm
Thursday 8 am—12 noon
Friday 8 am–12 noon

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