IT Services, Portal & STAG

Internet and WI-FI

The main data you need to have to be able to connect to the Internet are your Portal ID and birth identification code. With them, you can login to the UP Portal and connect to the KolejNET internet network in dormitories. The Portal ID is listed in the Contacts section. You can obtain your birth identification code from your faculty international relations officer. You will also be given both your Portal ID and birth identification code by the Computer Centre (CVT) when you collect your ISIC card.

In the dormitories you can connect to the KolejNet network. In addition to the general rules of the UP network, it is necessary to also observe the binding rules of KolejNET. An overview of these rules, the office hours of administrators, news, and other information are available at To get Internet access in your room, you need an ethernet cable. Simply ask for help at the front desk.

If you experience difficulties logging in or get your access blocked, please contact the UP Computer Centre:, tel.: +420 585 631 842.

Setting a Wi-Fi password

Before you can connect to the wireless network around the whole university, you need to set a WiFi password through the UP Portal. Login to the UP Portal (see Chapters 'UP Portal' and 'STAG - Managing your studies online'). Click "Edit my profile" in the upper right corner. After setting up a password, you can access the internet.

Wired connection

Besides the wireless connection, you can also connect your laptop to the Internet with a cable. To connect the cable to the designated outlets you need to have your own UTP cable with an RJ-45 connector. The network you want to connect to at the UP is called EDUROAM.
To connect to the WiFi you need to make a few adjustments on your PC. Instructions in English on how to connect are at the front desk of the UP Library (Zbrojnice). Feel free to ask the staff. Remember you have to have your computer protected (an installed and updated antivirus programme, downloaded and installed service packs of Windows, MS Office, etc.) It is mandatory to have computers protected. There is also a network called UPOL and you will find the password after login into UP Portal.

Internet connection problems

If you have problems with the connection, try asking Czech colleagues for help or check the UP Portal data again for incorrect login details. Consult the faculty network administrator only after all of your previous attempts have failed. Accurate and updated contact details of the administrator are available at the UP Portal, section: Help and Guidelines - UP computer network - Computer Network Support.
If the network has not been working to your liking for an extended period of time, you can also contact the CVT help-line at, tel.: +420 585 631 842.
In the case of problems with the dormitory networks, please contact the KolejNET support at

Sts Cyril and Methodius Faculty of Theology (CMFoT)
Eva Slavíčková
+420 585 637 300

Faculty of Medicine and Dentistry (FoM)
Aleš Pop
+420 585 632 957

Faculty of Health Sciences (FoHS)
Martin Fasner
tel.: 58 563 2810

Faculty of Arts (FoA)
Medard Kuřimský
+420 585 633 049

Faculty of Science (FoS)
Adéla Mayerová
+420 585 634 055

Faculty of Education (FoE)
Ivana Weberová
+420 585 631 793

Faculty of Physical Culture (FoPC)
Pavel Brázda
+420 585 636 040

Faculty of Law (FoL)
Petr Šuta
+420 585 637 553

Palacký University Rector's Office
Jiřina Bekárková
+420 585 631 811

Public computer labs

The largest IT centre is located on the ground floor of the UP Library (Zbrojnice) (over 100 well-equipped computers and a printer). Likewise, there are computer labs available at the faculties. Remember to always carry your ISIC as it is vital for logging in.

Copy and print services

With the ISIC card you can make copies and print out documents at computer labs and faculty libraries. The ISIC card also serves for the payment for these services. You can charge (top up) the card at designated charging terminals at the library desks). Also, there are copy centres in the city centre, which accept any electronic storage device to make copies and print. On average, rates range from 1 to 2 CZK per A4 page.

Palacký University Portal

The gateway to all important things at the university is at Since as a UP student you will be using it almost daily, we recommend browsing through the site to get an idea of what it is all about.

The UP Portal simply contains most of what you need:

  • a directory of people (emails and phone numbers of your classmates and instructors)
  • access to student admin (STAG), an online system that manages and records your studies
  • ordering meals in canteens
  • links to web interfaces for reading your university email
  • manuals and instructions (e.g. how to connect your laptop to the UP network,
  • how to set up mail forwarding, etc.)
  • maps and plans of the university buildings
  • links to the website of the library, including a catalogue of books, magazines and videos
  • access to UP Portal applications (DMS, Courseware etc.)
  • other useful links

How to login into the UP Portal

To login to UP Portal you will need to set up your password first, following a temporary access link (will be available within 24-48 hours after receiving the notification e-mail) which you will find:

1. In your Erasmus+ online application form (in the upper right corner of the platform)

STEP 1: Click on the link in the upper right corner STEP 2: Enter your date of birth and create password STEP 3: Please note your UP login STEP 4: You can check your UP Login also in the Erasmus+ online application form


2. You can use the Forgotten password tool. This applies mainly to students who used the ECTS online application form (CEEPUS, Faculty cooperation agreements).
All you need to do is enter your email address, which you have used in your online application form (Erasmus+ or ECTS). Then you will receive the link to set up your password to this e-mail address.

Note: This is available within 24-48 hours after receiving the notification e-mail from STAG.

Use of maps

English version – Administration – Maps and plans of UP buildings

Thanks to this UP Portal feature, you can find any UP building or room. The system will show a detailed map including public transport. Although the system is in Czech, it is very easy and intuitive. “Název” and “Adresa” refer to the name and address of the building you are searching for. Using the box “Místnost”, you can track down the exact class room you need. The number is in the schedule and is given for each course you are registered in. After filling in all the fields, start the search by clicking “Trasy” (Routes) – “Trasy k objektům UP” or “Místnost” (Room).

STAG - managing your studies

STAG refers to the online study management and records at UP. It is a system that serves to manage study programmes, disciplines, curricula and courses in order to compile schedules, register for courses and exams, grade records, as well as records of bachelor’s and master’s theses. Apart from this, it has many other features.

Below are STAG functions that you are certain to use:

• registration for courses, through which you will get your individual study plan

• viewing and searching other data (your own schedule, information about courses, study programmes, disciplines, instructors, departments)

Only FoM students use the following STAG functions:

• registration for exams

Log into the system at In the menu, select “Studying and teaching (STAG)-Preregistration”.

Course registration - for Erasmus+ and Exchange students

You can select courses and register for them online only once you are here, not before your arrival at UP! During Orientation Week you will learn how to register in courses online via the STAG UP Portal. Instructions for online registration of courses are available on the UP website or on your faculty’s website.

While the main language of instruction at UP is Czech, many courses use a variety of foreign languages. There are now a number of courses in English, designed for exchange students coming for short-term (i.e. one or two-semester) programmes.

To find and choose courses and information about courses, please refer to the UP Course Catalogue on the UP website: -> Studying -> Course Catalogue

A list of courses taught in English, which are primarily designed for foreign students, is also available at the Faculty International Relations Office. Theoretically, you can register for any course of any UP department and faculty, but please always keep in mind your language skill levels.

Before registering for any course, please always check with the relevant instructor/teacher. It is best if you see them right after the opening class. (Does not apply to exchange students of the UP FoM.)

As exchange students (in programmes of up to 1 year), you have a double obligation to register for courses:

online (see above)

on paper – by filling out the Exchange Student Enrolment Form (EF). It may happen that the class is full and you will not be able to enrol for it online. In this case, enter the class in the EF and see the instructor in the first weeks of the class to find out whether you can register for the course even though it is full. If the instructor agrees, he/she signs the EF to confirm the registration. Then submit the EF, including all selected courses (also those that you have registered in online), to the faculty international relations officer. The faculty international relations officer will register you in the remaining courses. Keep the EF and hand it in, together with your study results, at the end of your stay, before you leave for home. The EF then serves as the basis for an official Transcript of Records, which the faculty international relations officer will send to you and the coordinator at your home university within 30 days of the end of your stay. (Does not apply to exchange students of the UP FoM.)

Online registration in courses does not apply to exchange students of the FoM and freshmen of the FoM (English programmes) and students of the Faculty of Education. In these cases, the courses are registered for the students by the faculty IRO or study department. However, before the registration, students of FoM must have passed all the pre-requisite courses of the individual programmes at their home university. A detailed presentation of the registration via STAG, applies to all exchange students:

Copy and print services

With the ISIC card you can make copies and print out documents at computer labs and faculty libraries. The ISIC card also serves for the payment for these services. You can charge (top up) the card at designated charging terminals at the library desks). Also, there are copy centres in the city centre, which accept any electronic storage device to make copies and print. On average, rates range from 1 to 2 CZK per A4 page.

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